#FabulouSebas

1 messages · Page 1 of 1 (latest)

dusky whaleBOT
steel hound
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Good question. Checking in to this and will get back to you

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Did this recently start happening or have you been getting this the entire time when using this SDK?

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Also what version are you currently using?

vivid lily
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I appreciate the quick response! I've just started implementing the functionality, so its been doing that since i've completed the flow. I am using "@stripe/stripe-terminal-react-native": "0.0.1-beta.11"

steel hound
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Apologies still looking in to this. I see that that is the latest version of the Terminal RN library and it looks like this is related to the iOS version attached to that version but I can't tell what version there may be to upgrade and if it is even possible to do so with this version of the RN Terminal SDK

vivid lily
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Okay no worries. I will wait for any further update you can find, and meanwhile, I will keep investigating on my side 💻 !

short shard
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Hi there. What reader are you using?

vivid lily
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I am using a Stripe M2 reader which is curently at the latest version "deviceSoftwareVersion": "2.01.00.17-SZZZ_Prod_US_v5-480001"

short shard
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Ok thanks for that. Let me see what I can find

vivid lily
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I appreciate that! Thank you for the help

short shard
vivid lily
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Yeah ive seen the same thing 😦 . I am trying to use main instead of a released version, to see if that could solve the issue without creating more

short shard
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Also did this ever work? Or is this an entirely new integration you're trying to get up and running?

vivid lily
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It is a new feature I've just started to add into our app

short shard
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The payments is?

vivid lily
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Yes, with the stripe terminal

short shard
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Got it, so this wasn't something that was working before then correct?

vivid lily
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Yes, it never worked, ive just finished implementing the feature

short shard
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Got it thanks

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The version of your reader was also released 2 days ago so wondering if it's an issue with the latest release. Will dig

vivid lily
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Thank you! Is it possible to downgrade the reader's version somehow ?

short shard
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Hm I'm not sure about that. I just reached out to a team internally about your issue though

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Will get back to you when I know more

vivid lily
short shard
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Ok let me know

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Are you using automatic capture method?

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Also can you share your account id here?

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If you're using automatic capture, you can switch to manual as an alternative work around but you'd have to add the code to run the capture. There’s a requirement that new users trying to use automatic capture use sdk 2.17 (which the latest commit in master uses but not the latest release)

dusky whaleBOT
vivid lily
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The account name is 'Tixco LLC.'. Would that be enough for you ?

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I am using the automatic capture method, yes. Lemme check what i need to do to run the capture

short shard
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Nah would need the actual id

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Or any request id or payment intent if you have one

vivid lily
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Latest Payment intent id : pi_3MydAlFzfann2p9G1Nwqqonp

short shard
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Cool thanks

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Yeah so recommend you use manual capture as a workaround for now until the team releases the latest code in master for the react native sdk

vivid lily
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Okay perfect, that makes sense to me. I will switch to the manual capture and will come back here to 'close' this conversation if that works!

short shard
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What do you mean by close exactly?

vivid lily
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Well i will just come back and tell you 'That works! Thank you so much!'

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😄

short shard
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Sounds good!

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The thread may be closed by then as we archive them after some time of inactivity

vivid lily
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Oh okay legit. Then, thank you for your time! In any case, if the manual capture does not work, i will switch the lib to point to main's latest commit instead since that works

short shard
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Yeah sounds good. Hopefully the team gets a new release out somewhat soon

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I've flagged the issue to them so that's all I can do 😄

vivid lily
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yeah hahaha, awesome! Thank you again, that was incredibly helpful!