alejandromedrano | Stripe Developers | Page 1

hoary loomBOT Apr 19, 2023, 9:55 AM

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sharp bloom Apr 19, 2023, 9:55 AM

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Hi! Let me help you with this.

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At what point do you wish to get the event?

strong compass Apr 19, 2023, 9:56 AM

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I got it when a user completed his onboarding process

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Is that correct? Can I use it to know an account completed their onboarding process with our platform?

sharp bloom Apr 19, 2023, 10:11 AM

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There's no dedicated event for that specifically, but you can monitor the account.updated event for when the client updates their account attributes: https://stripe.com/docs/api/events/types#event_types-account.updated

hoary loomBOT Apr 19, 2023, 10:24 AM

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strong compass Apr 19, 2023, 10:27 AM

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We didn't get that event when the connect account completed their onboarding process

lilac sparrow Apr 19, 2023, 10:32 AM

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It depends on how you're onboarding accounts to your platform: account.application.authorized is generally related to the OAuth flow

strong compass Apr 19, 2023, 10:53 AM

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They're express accounts, and we're getting account.application.authorized but not account.updated when onboarding is finalized

lilac sparrow Apr 19, 2023, 10:54 AM

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Ok, but are you using OAuth or Account Links?

strong compass Apr 19, 2023, 10:58 AM

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Account links

lilac sparrow Apr 19, 2023, 10:58 AM

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Can you share an acct_xxx

strong compass Apr 19, 2023, 11:00 AM

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This a test one we just completed through the onboarding portal acct_1MyXVdRS0j4JJaZR

sharp bloom Apr 19, 2023, 11:22 AM

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There's multiple account.updated events related to this account but it seems like your webhooks are not configured to listen to this type of events.

hoary loomBOT Apr 19, 2023, 11:22 AM

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strong compass Apr 19, 2023, 11:27 AM

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It is

sharp bloom Apr 19, 2023, 11:29 AM

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What webhook endpoint is this?

strong compass Apr 19, 2023, 11:29 AM

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https://staging.payments.spotahome.com/stripe/connect-webhooks

robust palm Apr 19, 2023, 11:33 AM

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Hey! Taking over for my colleague. Let me catch up.

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Can you share the account.application.authorized event you are referring to ?

strong compass Apr 19, 2023, 11:35 AM

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Id is "evt_1MyXZpRS0j4JJaZRrNNvWKz7"

robust palm Apr 19, 2023, 11:38 AM

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Ok for the account acct_1MyXVdRS0j4JJaZR I see multiple account.updated event was generated. For example evt_1MyXVzRS0j4JJaZRc2KXaSxE but you haven't any webhook endpoint set when it was generated at 2023-04-19 09:41:27 UTC

strong compass Apr 19, 2023, 11:40 AM

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Endpoint I mentioned has been going on since March 7, evt_1MyXZpRS0j4JJaZRrNNvWKz7 was sent to that endpoint which is also configured to receive account.updated events

hoary loomBOT Apr 19, 2023, 11:44 AM

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robust palm Apr 19, 2023, 11:47 AM

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The actual problem is all account.updated events occured before the connection established.

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After the Connection established ( account.application.authorized event) there was no update on the Account.

strong compass Apr 19, 2023, 11:52 AM

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Ok, I see. so that account.application.authorized event should be sent when onboarding is done, right?

robust palm Apr 19, 2023, 11:53 AM

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yes, after that event your Connect endpoint will start receive the Connected Account event

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including account.updated of the Connected Account's events

strong compass Apr 19, 2023, 11:57 AM

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Ok, thanks a lot!

#alejandromedrano