spacemonkey17 | Stripe Developers | Page 1

rustic agateBOT Apr 19, 2023, 5:48 AM

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stark bear Apr 19, 2023, 5:48 AM

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Can you share the event ID (evt_xxx)?

dense quartz Apr 19, 2023, 5:51 AM

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evt_1MqVCwRVMadNhRhnIMxTgHER

stark bear Apr 19, 2023, 5:53 AM

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If you're referring to payouts_enabled: true field, it will be updated if the connected user completed the onboarding requirements

dense quartz Apr 19, 2023, 5:53 AM

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but we made a API call just to change it to keep it manual always.

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Is it possible to keep it manual until the platform decides (We decide)

stark bear Apr 19, 2023, 5:59 AM

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payouts_enabled is to inform you whether Stripe can send the payout to connected account, but not the payout schedule. You can still set the payout schedule to manual to manage your the payout own your own: https://stripe.com/docs/connect/manage-payout-schedule

Managing payout schedule

Manage the automatic payout schedule to your connected accounts.

dense quartz Apr 19, 2023, 6:00 AM

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Yes we did set this to manual on 15th April
req_pnol3AtDx88Zb3

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but suddenly it was changed to daily with the auto even evt_1MqVCwRVMadNhRhnIMxTgHER

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is that expected or is it a bug?

stark bear Apr 19, 2023, 6:02 AM

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I don't see the payout schedule to auto. Could you share which parameter you are looking at in evt_1MqVCwRVMadNhRhnIMxTgHER?

dense quartz Apr 19, 2023, 6:03 AM

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"payouts": {
"debit_negative_balances": true,
"schedule": {
"delay_days": 2,
"interval": "daily"
}

rustic agateBOT Apr 19, 2023, 6:11 AM

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stark bear Apr 19, 2023, 6:12 AM

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evt_1MqVCwRVMadNhRhnIMxTgHER was sent on 2023-03-28 05:36:33 UTC before you made the request req_pnol3AtDx88Zb3

In the latest account.updated event, I could see that the payouts.interval is set to manual in evt_1Mxh46RVMadNhRhnNYmXylhK

dense quartz Apr 19, 2023, 6:18 AM

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Sorry wrong string... let me send the correct one

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This is the request ID
req_sDtFIf9Z5bm205
Where we set the account to manual 24th March

But event evt_1MqVCwRVMadNhRhnIMxTgHER stripe automatically changed it to daily on 28th March

dusk raptor Apr 19, 2023, 6:27 AM

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Hi @dense quartz I'm taking over

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Is it a question about what triggered the account update event evt_1MqVCwRVMadNhRhnIMxTgHER ?

dense quartz Apr 19, 2023, 6:28 AM

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Thats right. We have an issue because this account payout was intentionally set to manual due to high risk. But it was suddenly changed to daily payouts.

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and the payouts have been completed as well

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So we are alarmed what caused this change

dusk raptor Apr 19, 2023, 6:30 AM

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I don't see a settings.payout hash on this event

dense quartz Apr 19, 2023, 6:33 AM

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"payouts": {
"debit_negative_balances": true,
"schedule": {
"delay_days": 2,
"interval": "daily"
}

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you can see that the payouts have been changed to daily

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evt_1MqVCwRVMadNhRhnIMxTgHER

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On 24th March we set it to manual
On 28th March it was changed to daily

So i want to understand what caused this change. If you can help that would be great

dusk raptor Apr 19, 2023, 6:35 AM

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Got it, let me take a look, one sec

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I logged into your Dashboard and I still don't see a settings.payouts hash in event evt_1MqVCwRVMadNhRhnIMxTgHER

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Where did you see the

"payouts": {
        "debit_negative_balances": true,
        "schedule": {
          "delay_days": 2,
          "interval": "daily"
        }
``` ?

dense quartz Apr 19, 2023, 6:49 AM

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its in the even evt_1MqVCwRVMadNhRhnIMxTgHER object

dusk raptor Apr 19, 2023, 6:50 AM

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Did you see it from Dashboard or somewhere else?

dense quartz Apr 19, 2023, 6:50 AM

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Whats the best what to know when and who changed the account payout from manual to daily ?

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From the dashboard

#spacemonkey17