kevinbett

[chilly crown]

Hey there, what about this makes it unexpected specifically?

Can you share any specific events/examples related to this?

[vast inlet]

this is the issue i encountered

[chilly crown]

Are you the platform developer here?

[vast inlet]

yes iam the Developer

I took the "acc"for this user and searched on the platform connected accounts and didn’t find any results for that "acc"

[chilly crown]

It looks like you consumed the OAuth token twice, which causes a disconnect

You need to be very careful to consume that only once

[vast inlet]

so what should i do to recconect the account back is there a call i should make

[chilly crown]

You need to take the account through the oauth flow again, ie they need to re-authorize your platform

[vast inlet]

so that means the previous 'acc' can’t be retrieved they will be assigned a new one?

[chilly crown]

I assume you mean the access code given to you to consume during the oauth flow, and no you can't use it again

Or do you mean something else?

[vast inlet]

seams weren’t on same page'. so i mean the user registered as a seller on the Platform and they were give accouint id and right now the connected account can’t be found on stripe

so the question im having is can the connected seller account id be retrieved using the oath?

[chilly crown]

What do you mean by retrieved? By you?

So you're referring to the overall account?

[vast inlet]

yes that seller account be reconnected back to Platform

[chilly crown]

If they log in and you do you oauth again

[vast inlet]

how will they login yet their connnected account isn’t there or we will need to run the action register the user as seller once more

from our Application ui

[chilly crown]

If this is a standard account, can they not log in directly via the dashboard using their email address?

[steel glacier]

I'll note: Stripe, here, is using "Standard" as a very specific thing - i.e. there are "Standard", "Express" and "Custom" Connected accounts - Stripe does not just mean "standard, usual accounts". I'll also note your screen shot (up there ^^^) says "Stripe Express"