#elyon

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crisp cipherBOT
heady tundra
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๐Ÿ‘‹ happy to help

worn monolith
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thanks

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what do i do to rectify this

heady tundra
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I'm not sure I follow

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let's say a customer came today you want them to be billed from now till the end of the month a prorated amount of the product's price and then start paying each 1st of the month?

worn monolith
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Yes, pretty much

heady tundra
worn monolith
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Will this allow me to edit existing product

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or will i need to create a new product

heady tundra
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this is not related to products

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this is related to each subscription by itself

worn monolith
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im confused

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when on stripe if you click on products

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i have a list of products that are on a subscription basis. For all the other products when we get a new sign up we collect the prorated payment manually as according to the system they have a free period from the date of sign up till the 1st of the next month where they will be billed for the first time

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I have created a new product and this one doesn't follow suit it charges the customer the full months amount straight away and doesn't bill on the first of the month like the others

zenith talon
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Hi there ๐Ÿ‘‹ jumping in as my teammate needs to step away. The Products and Prices that you have created do not influence the billing cycle anchor of the Subscriptions that are created, that is instead controlled directly on the Subscriptions via the billing_cycle_anchor parameter as shown in the referenced document.

zenith talon
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@worn monolith just wanted to check if you saw my message and if there were still concerns that I can help address?