oliveR | Stripe Developers | Page 1

cloud etherBOT Apr 18, 2023, 11:21 AM

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thorn stump Apr 18, 2023, 11:26 AM

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👋 happy to help

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Do they get sent a payment link automatically
if the collection_method is charge_automatically then we don't send the invoice to the customer for payment. You need to collect the payment method if there hasn't been any collected ahead of time

daring depot Apr 18, 2023, 11:31 AM

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So I assume I could follow this:
https://stripe.com/docs/payments/save-and-reuse

Then add some metadata to that to start the subscription from the webhook once the user finishes the setup?

Set up future payments

Use a supported platform to save card details and charge your customers later.

thorn stump Apr 18, 2023, 11:31 AM

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not really

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the best way is to follow this guide https://stripe.com/docs/billing/subscriptions/build-subscriptions?ui=elements

Build a subscriptions integration

Create and manage subscriptions to accept recurring payments.

daring depot Apr 18, 2023, 11:33 AM

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Ah I see. And the employee who would be "starting" the subscription for the customer wouldn't actually start a subscription, but simply trigger an email sent to the customer that has a link to start the checkout session?

thorn stump Apr 18, 2023, 11:35 AM

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you don't have a website?

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I'm not sure I fully grasp your use case, would you mind explaining your business model?

daring depot Apr 18, 2023, 11:40 AM

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So we are a massage service. But we also offer a subscription model where, for a monthly payment you get X amount of massage "credits" a month.

The idea here is that people who come for a massage the first time, could be sold a subscription after the initial massage. We've sold a lot of subscriptions to customers after the initial massage, but we've noticed that if the person is asked to start a subscription through our website, they are less likely to complete it when they get home. To improve conversion, we would like to test starting the subscription on the spot, through a simple SMS or email onetime-link, so that the customer can start the subscription on the spot.

Asking the customer to go through our website adds a tad of complexity, since they would have to log in etc. Hope this makes sense 😁

thorn stump Apr 18, 2023, 11:41 AM

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in that case you could take a look at Payment Links

daring depot Apr 18, 2023, 11:42 AM

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I understand that a subscription can be set to invoice --> payment link to email. But my concern is that after the user inputs the payment details initially, the subscription would then transition to automatic collection. I don't know if this is possible with Payment Links?

thorn stump Apr 18, 2023, 11:44 AM

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yes once the Payment Link is sent the subscription will be created with a charge_automatically collection method

daring depot Apr 18, 2023, 11:45 AM

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Ah nice. I'll check this out. Thanks a lot !

#oliveR