iamshubhamaratha | Stripe Developers | Page 1

queen hollowBOT Apr 18, 2023, 5:28 AM

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astral steeple Apr 18, 2023, 5:28 AM

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hello! you'll need to re-create the Subscriptions

trail ivy Apr 18, 2023, 5:31 AM

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yes I have recreated it already but how do I move those customers to new subscription

astral steeple Apr 18, 2023, 5:32 AM

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have the customers and their payment data been migrated yet?

trail ivy Apr 18, 2023, 5:32 AM

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yes I want to migrate them

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but do not know how can

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I do this in stripe

astral steeple Apr 18, 2023, 5:34 AM

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you'll want to reach out to Stripe Support to get help with migrating the customers and their payment data : https://stripe.com/docs/account/data-migrations/pan-copy#request-data-copy

Request a PAN data copy

Securely copy sensitive primary account number data within Stripe.

trail ivy Apr 18, 2023, 6:00 AM

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we have already raised the request but we get a response that it is not possible

astral steeple Apr 18, 2023, 6:02 AM

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what was the request? did you explicitly mention that you're looking to migrate customers and their payment data?

trail ivy Apr 18, 2023, 6:02 AM

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as one account is in india and other one is in US

astral steeple Apr 18, 2023, 6:05 AM

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ah, then that's probably expected due to data locality restrictions

#iamshubhamaratha