#MrBigBeach

1 messages · Page 1 of 1 (latest)

bold frostBOT
crimson hull
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Hi, can you elaborate on what you're seeing? Screenshots and object IDs are helpful

jaunty sluice
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Sure, this is the error I get when trying to sign up as a connected account using a Standard type account for Connect.

crimson hull
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Thanks for that additional context. We're investigating now and I'll let you know once I have an update.

jaunty sluice
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Thanks a million, really appreciate the help.

I should add, I can't login to my dashboard either as I have 2FA turned on and can't receive text messages from there either similar to free_real_estate.

crimson hull
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When you say you "can't receive text messages", do you mean you don't have access to the phone number that texts are being sent to? Or do you mean that text messages seem to have stopped getting sent altogether?

jaunty sluice
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Sorry, that wasn't very clear was it? Text messages have stopped being sent altogether.

I tried to sign up as a connected account using a different phone number as well, using my wife's phone, and her message arrived ~6 hours after it was originally requested.

crimson hull
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Ah, that may or may not be related. I would recommend reaching out to support to get help with that, as they may have a workaround for the time being and can update you about the errors above as well: https://support.stripe.com/contact

jaunty sluice
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Okay, thanks again for the help.