#NewtReyes
flint fossil
sand lotus
In the future feel free to use the same thread if it is still open
Even if it is a new question!
Looking at the Event
So that Event looks to be in live mode but the platform is only connected in test mode.
So that is why it wasn't sent to the platform
You would need to connect the platform in live mode via OAuth if you want the platform to also receive live events here from that Connected Account
vast siren
In the future feel free to use the same thread if it is still open
I wanted to be a good citizen and keep things separate... sorry about that 🙂
sand lotus
All good! Just letting you know for next time
vast siren
So that Event looks to be in live mode but the platform is only connected in test mode.
What do you mean by the platform?
sand lotus
The platform is the "parent" account
vast siren
Ok
Our platform account is connected in production already
We have been connected in production for several months if I correctly understand what you are telling me
sand lotus
I don't think that's accurate for the Event you provided me.
sand lotus
I only see one platform connected to the account where that payout.created event lives and the platform is connected in test mode
vast siren
Interesting
This is our platform account id: acct_16o19EDfcmTYbu9Y
Can you confirm if the one you are seeing is the same one as this one?
If not, can you provide me with the id of the connected account you are seeing?
sand lotus
Yep that is the account ID I see for that payout.created Event
So it seems like this is actually your platform account then?
(Which does also have one testmode connection to another platform as well)
But why would you expect this Event to be sent to a Connect endpoint in that case?
vast siren
So it seems like this is actually your platform account then?
Yes it is
But why would you expect this Event to be sent to a Connect endpoint in that case?
Because we have this endpoint configured.
Id: we_1Jv3NeDfcmTYbu9Y2e9zV1wT
Isn't that enough?
sand lotus
No that endpoint will never receive events from that account. It will only receive events from the Connected Accounts
Your direct endpoint (type: Account) is what you use to receive events from your platform account
vast siren
Am I correctly understanding that the event's account is not a connected account for our platform account?
sand lotus
Yep. Your platform is not a Connected Account
vast siren
Wait
I know our platform account is not a connected account. But this account is connected to our platform account, correct?
sand lotus
What do you mean by "this account"?
vast siren
I was expecting the first one to be a connected account and for it to be connected to our platform account.
The one mentioned above?
Yes
sand lotus
No that Event is related to a payout on your platform account. It has nothing to do with a Connected Account.
vast siren
Oh
Let me check if I sent the right event id
Ahhhhh
Now I see
Yes
This is a payout for our platform account
sand lotus
Yep
vast siren
The payout for the connected account is this one: evt_1MnuJdRX8XPRBOkU4QmEoMnE
sand lotus
Gotcha. That Event is too old though to see its Webhook conversations
sand lotus
Np!