#xmrcivicboix

1 messages · Page 1 of 1 (latest)

vital runeBOT
amber bough
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Hi there

eternal birch
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hello

amber bough
eternal birch
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yea i looked at that invoice and it says 10.00

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the invoice id is in_1McIYQFToPyPMwCtbnhWMbqt

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not sure where that -10 is coming from

amber bough
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Oh yeah that is just how it is displayed in the Dashboard when looking at the Invoice

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Supposed to help you easily see the amount due based on the above line items

eternal birch
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but in the api the amount due is also 10.00

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in the dashboard it shows 0

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so where did the -10.00 come from

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i dont see anything credit being applied either

amber bough
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Maybe I'm misunderstanding your question. Are you asking where the $10 payment came from? Or what that line item represents?

eternal birch
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basically our report is showing an extra $10 when it should be 0

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because the user didn't really pay for it cus there's a -10 credit happening somewhere

amber bough
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Got it got it

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Let me look

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Okay sorry

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So that invoice was paid via the Customer's attached default Source

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Looks like your integration collected a Card just a few seconds before the Subscription was created

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Which created the Invoice

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And then immediately charged it

eternal birch
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ok… but I still don’t see where that -10.00 coming from? Is that a dashboard error?

amber bough
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No? That just represents the payment made by the customer.

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The Dashboard won't perfectly reflect the API

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Is that what you are concerned about?

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Like in the Dashboard we often make things UI friendly

eternal birch
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so here's the issue ... in the New ... Stripe is showing $30 .. that's because it excluded that invoice

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otherwise it will be $40

amber bough
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Okay that's totally different though. Like if you look at any Invoice the amount paid is always shown as a negative amount. As far as why that Invoice was excluded from MRR calculations, I don't really know. We only focus on the API here and not on how these Dashboard reports/analytics function. You are going to be better off working with our Support team via https://support.stripe.com/contact/login on that MRR calculation.