#weelling-subscription-boleto

1 messages · Page 1 of 1 (latest)

glossy voidBOT
low void
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what is "the billet"?

reef pasture
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sorry for my english, not my default language.
bank payment slip i think.

low void
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ah Boleto

reef pasture
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yeah

low void
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Boleto is for Brazilian merchants/customers, are you based in Brazil?

reef pasture
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yes

low void
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Okay so what you want to know is when the Boleto attempt expires like after a few days?

reef pasture
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the problem is that it has a deadline to be paid, in this case 3 days, so it should only change to past_due after these 3 days.

low void
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what should change? sorry you still didn't say much, are you using Invoices? Subscriptions? None of those? What have you tried yourself in Test mode?

reef pasture
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i will explain better, sorry, 1 sec

low void
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All good

reef pasture
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I currently have a sass, which when creating a user on my system it creates within the stripe:
1 Custommer
1 Subscription

The user can select between two payment methods: "Boleto" and Card.

When he selects the card everything works correctly, when the expiration date comes he tries to charge the card and if not, he changes the status to past_due.

The "Boleto" is a document that has its own due date, that is, it is generated on the due date, but it itself has 3 more days to pay, but the stripe already puts it as past_due when issuing the bill, then the customer is without access at the time the "Boleto" is generated.

What I would like is that or when it is a billet it only changes the status to past_due after the stipulated time of the document.

low void
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That is not possible today. You need to account for this, for example by looking at the Invoice and if it's configured for Boleto to wait for that period first

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weelling-subscription-boleto