#JacquesVivi

1 messages · Page 1 of 1 (latest)

gusty stirrupBOT
spare galleon
sullen lynx
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req_ehg3QesRsLPhGU

spare galleon
sullen lynx
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Ok. I have to create the account. Then update it with the creditor_id

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But do it before ethe KYC

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Otherwise I won't be able to update it.

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Exact ?

spare galleon
sullen lynx
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I don't understand

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What should I do to set the creditor_id

spare galleon
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You can't set or update settings.sepa_debit_payments using API it's not supported in the public API.

sullen lynx
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I try since one month ://. But how do I set it for my connect express accounts? With or without API?

spare galleon
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That's not supported by the public API, so I would say it's not possible to set it by your end.

gusty stirrupBOT
sullen lynx
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So we have to ask the support@stripe.com to register it for each one of our express customer ?

south oasis
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possibly! sorry, I don't have a lot of context on this concept of setting a custom creditor ID . I don't know if you are following some docs/information you were given that said it was possible to supply your own SEPA creditor ID, programmatically that's not something I've heard about being possible.

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I would say when using Express usually you do Destination charges, meaning it's your platform that does all the payment processing, so the Express accounts are not involved in taking SEPA payments at all beyond just receiving the funds from a Transfer.

sullen lynx
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It was a Stripe solution architect who advised me to do this to lower the customer rejection rate. So that the bank accounts can have the name of the express account more than the name of my software. If it is not possible to put the ICS of my express account, I have to use my ICS? Or that of Stripe?

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is it really possible? Because I'm not going to ask my clients to generate their ICS from their banks if in the end I can't integrate it into Stripe

south oasis
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I'd suggest asking the Solutions Architect for help directly

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maybe there's some beta or setting needed on your account to be able to do this.

sullen lynx
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Ok I will ask