#pickhardt

1 messages · Page 1 of 1 (latest)

feral juncoBOT
twilit ravine
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I mean if you have a Silver and a Gold plan, and a user upgrades Silver to Gold

tropic cosmos
twilit ravine
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Oh actually it appears I'd have to cancel and start a new one, cause I have Silver as a product, and Gold as a product

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Yeah I was reading that but I'm not sure just updating is really "best," you know? But I just realized I have different products for each one anyway so I think I'd have to cancel. Or alternatively just change so there is only one product

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This is just a typical SaaS web app

tropic cosmos
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Are you seeing an error when you're passing a price id from a different product id? What error are you seeing? I was under the impression that should not be a limitation.

twilit ravine
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I've just implemented "sign up with one subscription" for now but I want to implement "change subscription - upgrade, downgrade, and cancel"

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So I am not seeing an error but wouldn't the subscription be for a single product?

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Oh you are right, I think you can just update the subscription with the new product+price

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So what is the best practice then if someone cancelled and then re signs up a month later? Do you make a new subscription or just update the old cancelled one?

tropic cosmos
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In this case, I'd create a new one as Subscriptions canceled immediately, can’t be reactivated.