#rushikesh

1 messages ยท Page 1 of 1 (latest)

snow houndBOT
late pecan
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๐Ÿ‘‹ Do you have a specific example Invoice or Subscription ID that's showing the issue that I can look at?

tiny gate
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Yes I can dm you

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is that okay ?

late pecan
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You can share those IDs here!

tiny gate
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sub_1MwqMuEoPsyewOjQZB5XWdJ7

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thats the subscription Id

late pecan
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So there's two things I want to explain here:

  1. I think you've made a mistake and have accidentally made a Subscription that's charging for $0.30 per year instead of $30.00. You need to create a new price and change it so that the amount is 3000 because we consider these amounts to be in the smallest unit of currency (which for USD is cents)
  2. The reason it's saying the next Invoice will charge $0.60 is because the previous Invoice (for $0.30) was below the minimum chargeable amount ($0.50). When that happens, we apply that amount to the customer credit balance to be combined in the next Invoice (see https://stripe.com/docs/billing/customer/balance#examples)

Learn how to use the customer credit balance.

tiny gate
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Oh yes I was giving the example in dollars but I meant it to be cents as I am testing that flow currently

late pecan
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Yeah the dollars vs cents issue is why you're getting a weird next invoice - if you switch back to dollars you should see it go back to $30 every invoice

tiny gate
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Thanks I will test it with dollars @late pecan that was huge help

late pecan
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๐Ÿ‘