#mademan

1 messages · Page 1 of 1 (latest)

mint sedgeBOT
fathom eagle
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Hi 👋

We don't have any control over the POS software. Are you directly integrating with the Stripe APIs?

lilac spade
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I bought the POS on Stripe but I can collect money only in USD, while Stripe allows to charge clients in a different currency

fathom eagle
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What do you mean by POS? We don't sell POS

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We sell card readers but those are not POS systems

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And they require custom software development

lilac spade
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I bought the Terminal on Stripe.

fathom eagle
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Okay that's a card reader

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What software are you using to connect to it?

lilac spade
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Collect

fathom eagle
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I don't know who/what that is

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But it's not Stripe

lilac spade
fathom eagle
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Yes that is a 3rd party who is offering Stripe integrations as a service

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But we don't control their code so I don't have much information I can offer you.

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I would reach out to Collect for support on this issue

lilac spade
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as far as you know the Stripe Terminal can accept Euros payment if the account is based in US?

fathom eagle
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The charge will get converted to USD and there will be an FX fee assessed

lilac spade
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no issues about the fee. Just want to know if I can collect money in Euros

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through the Terminal

fathom eagle
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It's possible with Stripe. Whether Collect's software properly configures the payment to accept in Euros is another question that I cannot answer