#gazzagood

1 messages ยท Page 1 of 1 (latest)

wise trellisBOT
proven salmon
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When we try to update the subscription we get 2 events:

Create - evt_3MwiJbLp16UdZ2ZC0hwJn9Lb

and cancelled - evt_3MwiJbLp16UdZ2ZC0RXAaHUA

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I've also screen recorded

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(wrong recording, 1 min)

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correct recording

green oak
proven salmon
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Thanks, looking into that

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We have checked and we believe we are setting that

green oak
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Can you share a Subscription Id ?

proven salmon
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sure

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sub_1MwiJFLp16UdZ2ZCojElmvER

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It is setting the card on the subscription, the issue comes with update subscription it doesn't seem to succeed unless we set the default source for the user

green oak
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For the subscription you shared, you are not setting that params when creating the invoice

proven salmon
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Ah do you mean when doing the update request?

green oak
proven salmon
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Ah, so one further thing, we were doing that, but... When the user added a new card, we attached it to the subscription, but during update subscription it seemed to charge the previous card that was added to the subscription on creation, it didn't bill the new card

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We will re-implement how we had it, and I will test again and send you the info of what's happening

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Give me 15 mins ๐Ÿ™‚

wise trellisBOT
proven salmon
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Well, it seems that fixed our issue! Not exactly sure what happened during our testing yesterday

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Jut running some further tests, but otherwise, it looks like we may be good

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Ok yes, we can close this ticket, that was the solution for us ๐Ÿ™‚ thank you once again for the fast support

green oak
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Welcome!