Nyxi | Stripe Developers | Page 1

royal prawnBOT Apr 13, 2023, 12:56 PM

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sullen pecan Apr 13, 2023, 12:57 PM

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Hey there

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Don't know much about disputes/evidence but looks like the dispute was withdrawn: https://dashboard.stripe.com/events/evt_3MIJXYIXmFfWZ4Ev0K2IcIks

What do you mean by "customer evidence" exactly? We don't typically surface this afaik

keen stirrup Apr 13, 2023, 12:58 PM

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This is "funds withdrawn"

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And yes you do, see pi_3MeiKuIXmFfWZ4Ev25mwv3gY

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it has "view dispute claim" which brings insight into what went wrong

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Without this information, knowing why or how the dispute occurred is very difficult

sullen pecan Apr 13, 2023, 1:01 PM

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Ah yeah okay that is a Dashboard feature which is why I'm not familiar with it

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You are better off talking to our Support team about this

#Nyxi