Apphia | Stripe Developers | Page 1

unreal groveBOT Apr 13, 2023, 10:30 AM

#

lofty tusk Apr 13, 2023, 10:31 AM

#

👋 how may I help?

lofty galleon Apr 13, 2023, 10:32 AM

#

Hi Tarzan!
We're from Forma, and we had a member said he didn't receive his amount, although the payment shows "200 OK."

lofty tusk Apr 13, 2023, 10:34 AM

#

would you mind sharing more details please? what's the request ID? https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

lofty galleon Apr 13, 2023, 10:35 AM

#

acct_1Jg2yyRKSFmAUU2E

lofty tusk Apr 13, 2023, 10:38 AM

#

I'm looking for the request ID req_xxx and not the account ID

lofty galleon Apr 13, 2023, 10:38 AM

#

the account id might be
pushkar@snap.com

#

We're wondering if the payment paid out successfully and which bank account the payment went through

lofty tusk Apr 13, 2023, 10:41 AM

#

@lofty galleon I can't help you if you can't give me either a PaymentIntent ID or a request ID

lofty galleon Apr 13, 2023, 10:42 AM

#

request ID
req_T2R3AB0xJEP0KM

lofty tusk Apr 13, 2023, 10:47 AM

#

thanks

#

I will take a look

lofty galleon Apr 13, 2023, 10:48 AM

#

thank you!!!

lofty tusk Apr 13, 2023, 11:01 AM

#

I saw that the transfer was made successfully to the acct_1Jg2yyRKSFmAUU2E account

#

I don't have a lot of visibility about payouts and related subject

#

you need to contact https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

#

they are better equipped to answer your question

#Apphia