shubhamjha | Stripe Developers | Page 1

agile fableBOT Apr 13, 2023, 9:24 AM

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clear matrix Apr 13, 2023, 9:24 AM

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Hi there!

sharp ivy Apr 13, 2023, 9:24 AM

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hey soma

clear matrix Apr 13, 2023, 9:24 AM

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Can you share more details on what you are trying to do exactly? And also what is the subscription schedule ID?

sharp ivy Apr 13, 2023, 9:25 AM

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my achive is to see the upcoming event of stripe for subscription ok

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when i normly subscribe the plan it automatically paid by upcming event

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but when i shedule a subscription it want be paid its says past due

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and they will goes into incompleted payemnt

clear matrix Apr 13, 2023, 9:27 AM

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Does the customer has a default payment method set?

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And also what is the subscription schedule ID?

sharp ivy Apr 13, 2023, 9:27 AM

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yes

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pi_3MwMDfSBeubK048w0vFo7zI4

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this us evcent id

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sub_1MwMSmSBeubK048wl3HKFEYe

clear matrix Apr 13, 2023, 9:32 AM

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Thanks! Give me a few minutes to look into this.

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Yourslef marked the invoice as uncollectible in the Stripe dashboard: https://dashboard.stripe.com/test/logs/req_7fL9q6ALBvd2dS

sharp ivy Apr 13, 2023, 9:48 AM

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please tell me about this

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when i advance the time in test clock it will show me this

clear matrix Apr 13, 2023, 9:50 AM

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Can you share the subscription ID where you see this?

sharp ivy Apr 13, 2023, 9:51 AM

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wait

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sub_1MwMk6SBeubK048wDOblVlpL

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this is sub it

clear matrix Apr 13, 2023, 9:53 AM

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That's expected, since you didn't pay the first invoice

sharp ivy Apr 13, 2023, 9:54 AM

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i am useing test clock it automatically paid i guess?

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i am advancing the time

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to that days when this shedules is started

clear matrix Apr 13, 2023, 9:55 AM

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No, test clocks will just move the time forward. But if the invoice are not paid, then the subscription will become past due, as expected.
If you don't want that, you need to make sure to actually pay the invoices.

sharp ivy Apr 13, 2023, 9:57 AM

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its testing mode and i alredy give the card details then why it will happend?

clear matrix Apr 13, 2023, 9:58 AM

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You want the customer to have a default payment method set. But currently it doesn't so the payment fails.

sharp ivy Apr 13, 2023, 9:59 AM

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so how can i test it

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tell me the way how can i test it if a user has shedule a subscription then how it will paid?

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?

clear matrix Apr 13, 2023, 10:05 AM

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Check the customer in the dashboard, and set the existing payment method as the default

sharp ivy Apr 13, 2023, 10:06 AM

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oh then it will work ? right

clear matrix Apr 13, 2023, 10:09 AM

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Since you are an account in India, there are some specific rules about subscription that I'm not familiar with (see https://stripe.com/docs/india-recurring-payments).
I recommend testing what I suggested above and see if it works or not.

#shubhamjha