#sarika
jade axle
The Subscription should remain pending until the successful payment is made
if I want to create another plan in that user, then it automatically turns active
Do you mean another different Subscription?
icy pineBOT
forest sun
Yes it turn active for both same or different subscription also
fresh thunder
can you share the second subscription id which you mentioned it automatically turned active?
forest sun
yes
2nd subscription id is price_1MwH0nEe40FvqZlYbQqoQLvb
fresh thunder
that's a price id, i'm looking for a subscription id which starts with the prefix sub_
forest sun
prod_NhgNfF8GsbaCX0
fresh thunder
i'm looking for a subscription id which starts with the prefix sub_
forest sun
sub_1MwIJ3Ee40FvqZlYJZqPZ1fC
fresh thunder
gimme a while to look through what happened for this subscription
your customer had an existing balance due some changes that were made previously to other Subscriptions / Invoices : https://dashboard.stripe.com/test/customers/cus_NhPrldXrqOsoLn/balance_transactions
that balance was applied to the invoice for that Subscription and the amount that needed to be paid is $0, that's why the Subscription automatically became active
forest sun
I have made user balance 0, then I created an subscription on customer and still it is active
sub_1MwIjhEe40FvqZlYviQBgZVF
fresh thunder
sorry, my bad, actually what happened was that the amounts were too small, so the amount got applied to the customer balance instead.
you can take a look at https://stripe.com/docs/currencies#minimum-and-maximum-charge-amounts
The minimum amount you can charge depends on which bank account settlement currency the payment would be paid out to. Since your Stripe account is AU, the account settlement currency is AUD, and the min amount equivalent needs to be AUD $0.50