Romdick

[cloud ether]

The receipt should be sent to the customer email

We have a Doc here explains it https://stripe.com/docs/receipts

[fringe cedar]

the issue is that the payment does not come through my account

[cloud ether]

What do you mean?

[fringe cedar]

When a client books using my calendar and they pay the payment does not appear on my stripe account.

However it says the processor is connect.. but the payments do not go through

[cloud ether]

@fringe cedar are you from the same team with @rare solar ?

[fringe cedar]

Is this chat only for Stripe employees? A Stripe representative told me to use this chat.

[cloud ether]

It's for everyone and public, but we have our own thread 🙂 Here is the thread of another different person 🙂

[rare solar]

Thanks for the response. Is is possible if we put multiple email address in account email address?

[rare solar]

We are not

[cloud ether]

Thanks! Sorry for the confusion and let's continue

Maybe you meant customer, not account

[rare solar]

Thanks for the response. Is is possible if we put multiple email address in account email address?

yes customer

Customer;s account email address, are we able to add more than one email there and put just comma?

[cloud ether]

No I don't think that's possible unfortunately, but you can always send an email on your own

[rare solar]

If the customer wants to receive the receipt to specific email address, then we should set it up to account email address not in billing address, right?

[cloud ether]

Yes correct, the Customer object's email address

[rare solar]

Thanks thanks!