zatchh

[jaunty quail]

How can I help? 👋

[grave idol]

hello

so

im trying to make a payment

with stripe

and it says my card is declined

contant your card issuer

i talked with my card issuer

and he told me that you dont have problem with your card and everything works okay

so im asking you if you know what happends

[jaunty quail]

Ah I see. Not sure. It could be many things. Its possible that the merchant you're buying from has some strict fraud prevention rules that are preventing you from using this card.

You can talk to the merchant directly about this. They would know why its getting declined. If they don't, they'll need to reach out to our support and work with them to figure out what's going on here

[grave idol]

okay then

the merchant you mean

the site im trying to buy

right?

[jaunty quail]

yup