#Daryl
1 messages · Page 1 of 1 (latest)
Hi Soma, Daryl here from Thinkific support!
I would like to ask for your help
We have a customer here who is currently having issues with their payment getting declined and they are getting the error The transaction was declined. Please contact the site administrator."
Please let me know what information you need to check on your end
Can you share the PaymentIntent ID (pi_xxx)?