Daryl | Stripe Developers | Page 1

trail cometBOT Apr 12, 2023, 12:16 PM

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desert escarp Apr 12, 2023, 12:16 PM

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Hi there!

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How can I help?

next oriole Apr 12, 2023, 12:16 PM

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Hi Soma, Daryl here from Thinkific support!

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I would like to ask for your help

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We have a customer here who is currently having issues with their payment getting declined and they are getting the error The transaction was declined. Please contact the site administrator."

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Please let me know what information you need to check on your end

desert escarp Apr 12, 2023, 12:22 PM

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Can you share the PaymentIntent ID (pi_xxx)?

#Daryl