schliemannw | Stripe Developers | Page 1

frail quiverBOT Apr 12, 2023, 3:22 AM

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scenic gazelle Apr 12, 2023, 3:24 AM

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You may use Accounts Retrieval API to check the requirements that have to be completed in order to life the restricted status of a connected account

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What type of connected account are you using? Standard, Express or Custom?

compact forge Apr 12, 2023, 3:24 AM

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Custom

scenic gazelle Apr 12, 2023, 3:25 AM

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For Custom connected, you'd need to collect the information as specified in requirements_currently_due. You may refer to the guide here: https://stripe.com/docs/connect/identity-verification-api

compact forge Apr 12, 2023, 3:26 AM

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I'll have a look on what comes from the API!
I just ask because when I try to keep only the major owner associated to the account, a modal appears asking "Are you sure all owners have been added for *?"

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I don't remember that showing up when I was testing the API

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I'm almost certain if I just say yes, I will meet all the requirements to use the API, I guess my question is if that could become a problem for the business later on

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On the Stripe side

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On their side I know the person I added as representative is the person taking care of everything

scenic gazelle Apr 12, 2023, 3:35 AM

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This channel is for technical integration questions and I'm afraid I don't have the necessary expertise with onboarding requirement details. I'd recommend checking requirements.currently_due of the connected account and complete them. With regards to whether all owners have to be added, our support team will be able to assist you better than I can: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

compact forge Apr 12, 2023, 3:39 AM

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Yeah, I thought so... thank you anyways!

#schliemannw