#thai
1 messages · Page 1 of 1 (latest)
But it still accepts expired and insufficient funded cards please if someone can help that would be greatly appreciated we get tons of failed payments because customers try to game the system
Hello! Can you share the example Checkout session ID that accepted the prepaid card?
si_Nh9TMo76cVeNav
cs_live_b1WmhTVOiqtOvrK1dy6S1EH94zRAf8GR8XqXECQh6z4pmybdjtwwd6jPqW
thanks - give me a few minutes to take a look
quick question - when did you enable the "Use radar on payment methods saved for future use" setting?
As of 1hr ago
Ah, so you enabled that BEFORE you did that test checkout session, right?
yes
Right before but I wasnt sure if thats the reason since radar wasa already activated just no the payment intent methods
I just tried it again and it didn't work
@past void
It didn't work as in the prepaid card was blocked?
Gotcha
I've got someone my end helping me look - sorry for the wait
Can you write into support (https://support.stripe.com/contact) so they can escalate to the radar team and take a closer look? When we try this in testmode on our end we see prepaid cards being blocked as expected for the same flow, so it's possible you're hitting a weird obscure bug or your account is in a weird state and they can look
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