#thai

1 messages · Page 1 of 1 (latest)

untold mesaBOT
amber tundra
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But it still accepts expired and insufficient funded cards please if someone can help that would be greatly appreciated we get tons of failed payments because customers try to game the system

past void
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Hello! Can you share the example Checkout session ID that accepted the prepaid card?

amber tundra
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si_Nh9TMo76cVeNav

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cs_live_b1WmhTVOiqtOvrK1dy6S1EH94zRAf8GR8XqXECQh6z4pmybdjtwwd6jPqW

past void
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thanks - give me a few minutes to take a look

amber tundra
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Okay thank you

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@past void Any luck so far?

past void
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quick question - when did you enable the "Use radar on payment methods saved for future use" setting?

amber tundra
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As of 1hr ago

past void
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Ah, so you enabled that BEFORE you did that test checkout session, right?

amber tundra
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yes

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Right before but I wasnt sure if thats the reason since radar wasa already activated just no the payment intent methods

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I just tried it again and it didn't work

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@past void

past void
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It didn't work as in the prepaid card was blocked?

amber tundra
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The prepaid card was accepted

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So the block didnt work

past void
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Gotcha

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I've got someone my end helping me look - sorry for the wait

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Can you write into support (https://support.stripe.com/contact) so they can escalate to the radar team and take a closer look? When we try this in testmode on our end we see prepaid cards being blocked as expected for the same flow, so it's possible you're hitting a weird obscure bug or your account is in a weird state and they can look

untold mesaBOT