ngf

[floral spire]

hi

[nocturne jolt]

Hello 👋
You'd likely want to talk to the site you're buying from. They would know why you're seeing this error.

[floral spire]

adurite

[nocturne jolt]

Gotcha. Yeah I'd recommend talking to their support team first.

Not sure if they use Stripe or not, but if they do and they don't know why they're seeing this error then they can reach out to Stripe as the merchant.

[floral spire]

yea they do

i have problem with their support

[nocturne jolt]

I understand, unfortunately in order for us to take a deeper look the merchant needs to reach out directly. They'll need to talk to our support team and figure out what's going on here.

[floral spire]

ok

thx

[nocturne jolt]

NP! 🙂 Good luck