#MuhammadHamza

1 messages · Page 1 of 1 (latest)

bold shoalBOT
ruby nacelle
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Hello 👋
Not sure what you mean by "keep multiple ach debit saved".
Are you asking about payment methods OR are you asking about taking advance payments?
Not sure I fully grasp the usecase

turbid gulch
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i mean i let customer save payment method in billing page in my app so they can use it later for payments

ruby nacelle
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Sorry, just so that I am on the same page do you mean saving multiple bank accounts that can be used for ACH debits if one of them fails?

turbid gulch
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yes

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but the same bank account just save it multiple times

ruby nacelle
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No you shouldn't do that. You might be able to store it multiple times but if the declines keep happening then the bank account may get blacklisted.

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If you get a decline, then you should prompt the customer to provide a new payment method

turbid gulch
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we want to facilitate the customer it is the biggest client. they want to pay with ach and want to add ach via routing number thus the 2 days wait is an issue