AlexL

[elder axle]

Hi 👋 we aren't too familiar with the dashboard functionality in this forum, but I believe the dashboard offering you access to the Customer Portal is only for testing purposes.

For live mode I believe you need to give your customers access directly by integrating the Customer Portal using one of the following approaches:

No code - https://stripe.com/docs/customer-management/activate-no-code-customer-portal
API - https://stripe.com/docs/customer-management/integrate-customer-portal

[crude thicket]

this is weird, becase this is a link from the admin dashboard, anyway, I'll try to dig more, thank you for your help