#tom_winkler
1 messages · Page 1 of 1 (latest)
Hi! Can you share the request ID (req_xxx)? Here's how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
req_bHz3XUkRp9ffI1
req_7KVtVDRWPx8jG2 and this is the one I tried to remove the items first.
https://dashboard.stripe.com/test/logs/req_bHz3XUkRp9ffI1 is an attempt to add a new item to an existing Subscription
Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.
Error seems expected if there's a mismatch between intervals on the Price objects. You need to provide the si_xxx ID of the item you're trying to update: https://stripe.com/docs/api/subscriptions/update#update_subscription-items-id
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
yes exactly and this is what I want. I want to switch to another product/price with a different interval. Is that even possible within the same subscription?
Yes, I just explained. You need to pass the si_xxx ID of the item you're trying to update. See the example here: https://stripe.com/docs/billing/subscriptions/upgrade-downgrade#changing
In the request your shared, you're trying to add a 2nd item rather than update the existing item