#tahir
crude onyx
cold pewter
Hi! Can you share the request ID (req_xxx)? Here's how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request
fast estuary
req_XCLaDBqZCl25F7
cold pewter
Thanks for the ID, the value of destination should be an ID of an external account (i.e., bank account), not your Stripe account.
fast estuary
i've provided client stripe account id as destination id . will it work or not?
cold pewter
No
fast estuary
so i've to provide IBAN number to transfer any payout?
cold pewter
How many payout bank accounts did you set up in your Stripe account
fast estuary
I'm not sure
Can you let me know how can i check that ?
I'v connected one account for which I've been usign the account id to send out money
cold pewter
If you already set up a default payout account, you don't need to specify the destination.
fast estuary
my payout account would be different every time
as I need to pay different users based upon the orders
cold pewter
Are you trying to transfer funds from platform to a connected account?
fast estuary
yes
cold pewter
OK, then you shouldn't use payout API,
You should use Transfers API instead https://stripe.com/docs/api/transfers/create#create_transfer
fast estuary
here i need to add account id or bank account?
cold pewter
Here you specify the account ID of the connected account.
fast estuary
sure let me try it
Error: No such external account:
still i am getting the same error
cold pewter
Request ID?
cold pewter
You are still using payouts API, you should us Transfers API instead
fast estuary
no i am using stripe transfer now
cold pewter
https://dashboard.stripe.com/logs/req_XgpNpnuxFou98l the request ID that sent earlier is about payouts, not transfer
fast estuary
i am using transfer but logs show payout request ids, idk what is going on
cold pewter
Save your code and try again?
fast estuary
did this but still same issue payout is triggered
cold pewter
You might want to debug your code and see why the Transfers API is not invoked.
fast estuary
let me do that
fast estuary
to do transfer is it neccesory to connect acccount first?
cold pewter
You can only transfer funds to an connected account.
fast estuary
Error creating transfer: Insufficient funds in Stripe account. You can use the /v1/balance endpoint to view your Stripe balance (for more details, see stripe.com/docs/api#balance).
cold pewter
That means you don't have enough balance to create a transfer
fast estuary
could you please guide me steps to do a transfer? is it required to add funds from my account to connected account first to do this task?
cold pewter
yes you are right, you need to have sufficient funds in your account balance first
fast estuary
so for this i have to use top-up api am i correct?
cold pewter
Top-up API is only for US platform. You can just top up through Dashboard in test mode. https://dashboard.stripe.com/test/balance/overview