Ryan85 | Stripe Developers | Page 1

umbral furnaceBOT Apr 11, 2023, 1:32 AM

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lament elk Apr 11, 2023, 1:33 AM

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hello! where are you seeing this error?

reef lava Apr 11, 2023, 1:33 AM

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In my stripe dashboard. A customer has paid via my website but i did not get the funds

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The status says incomplete

lament elk Apr 11, 2023, 1:35 AM

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if the PaymentIntent status is incomplete, it means that the customer didn't actually pay. How does your integration indicate that a customer has paid?

reef lava Apr 11, 2023, 1:37 AM

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How can a customer not actually pay?
I tried it with my own creditcard
2$ try out

lament elk Apr 11, 2023, 1:38 AM

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can you share the PaymentIntent id?

reef lava Apr 11, 2023, 1:38 AM

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Ok

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Sorry im new to stripe

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where do i find it?

lament elk Apr 11, 2023, 1:39 AM

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you can find it in https://dashboard.stripe.com/payments

reef lava Apr 11, 2023, 1:40 AM

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pi_3MtpY0L2Id4l3vHJ1ixh13cf

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this?

lament elk Apr 11, 2023, 1:40 AM

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yep!

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where or how did you attempt to pay? Because i'm not seeing any payment attempt

reef lava Apr 11, 2023, 1:42 AM

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I have a booking website thats connected to stripe

lament elk Apr 11, 2023, 1:42 AM

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how did you integrate with Stripe? Are you using the Payment Element?

reef lava Apr 11, 2023, 1:43 AM

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is it possible i can give you access so you can check it out for me?

lament elk Apr 11, 2023, 1:44 AM

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your page doesn't show that you're using Stripe, if you're using a third party plugin, i'd suggest you talk to them

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i'm guessing your probably are, since your site is showing WooCommerce

reef lava Apr 11, 2023, 1:46 AM

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Ok but how come the 2 $ i paid is showing in my stripe dashboard?

lament elk Apr 11, 2023, 1:46 AM

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We mainly help with developers who want to integrate directly with the Stripe API here on this channel, so we wouldn't know how or why your site isn't working properly if you're using a third party integration

reef lava Apr 11, 2023, 1:47 AM

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Ok is it possible to do the integration for me?

lament elk Apr 11, 2023, 1:48 AM

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unfortunately not, that's not something we can help with

reef lava Apr 11, 2023, 1:48 AM

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Ok but why not? you just told me for developers that want to directly integrate

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Thats what i am requesting now

lament elk Apr 11, 2023, 1:50 AM

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i think i understood it as building your entire integration for you - this isn't a service we provide. If you have specific questions/issues when using the Stripe API or product, that's something we can help with

#Ryan85