epmax-invoice-reconciliation | Stripe Developers | Page 1

iron dirgeBOT Apr 10, 2023, 6:15 PM

#

buoyant stump Apr 10, 2023, 6:16 PM

#

@vocal talon I'm sorry what do you call "negative gross_amount"? There's no such thing I'm aware of in our API/product

vocal talon Apr 10, 2023, 6:17 PM

#

hi - yes I'm referring to data extract of invoices, captured amounts, refunded amounts

buoyant stump Apr 10, 2023, 6:18 PM

#

I'm sorry I have no idea what that means. What does "data extract of invoices" mean?

vocal talon Apr 10, 2023, 6:19 PM

#

is this the wrong place for data questions? we're working on building a data pipeline using the API

buoyant stump Apr 10, 2023, 6:20 PM

#

I am trying to help, I just don't understand the question at all yet unfortunately. The vocabulary you use doesn't really map to our API vocabulary and I'm confused for now
Can I ask you to be more specific about what you are doing, where you are looking, etc.?

#

epmax-invoice-reconciliation

vocal talon Apr 10, 2023, 6:22 PM

#

Each invoice has an ID and I'm seeing that in a given invoice, the amount captured + amount refunded doesn't equal the gross amount. Trying to understand why.

#

This isn't a technical question about the integration, it's a question about how numbers in the invoices are calculated and how to get an accurate gross amount for each invoice. Let me know if there's a better channel for this question.

buoyant stump Apr 10, 2023, 6:28 PM

#

Do you have an example Invoice id I can look at with what you see?

#epmax-invoice-reconciliation