BrewBear

[vernal igloo]

Unfortunately this server cannot help with account issues. To get help with this you should keep reaching out to our support team. If you don't have access to your account, you can email them at https://support.stripe.com/contact/email
If you have already sent emails, I can double check that you got them if you send me your email address. Though unfortunately I cannot push on open cases

[hallow imp]

You guys don’t even have a phone number. The email support is very un helpful.

[vernal igloo]

There should be a callback option if you are logged in though unfortunately it is not always available

[hallow imp]

We cannot login

[vernal igloo]

I can see an email thread with that email that you sent. You should follow up in that thread if you have further questions

[hallow imp]

The opposite party of the business attempted to login so many times they locked the account and support has not made a mention for next step.

Last email said thanks for patience. Talks about email thread. Between a third party who was hired to make the stripe.

Jacob Earl Lopez was hired to make the stripe. Each stripe rep is different every day. Mr. Lopez has no equity or percentage of interest in the company. People are being charged. Is there a way to close the account entirely and refund any funds currently in the account.

[boreal quarry]

Jumping in as my teammate needs to step away soon. Sorry but, as mentioned in our #📖rules, we cannot discuss account related concerns here and those discussions need to be had with our Support team.

[hallow imp]

Thanks Toby but we have exhausted all other options. Your company’s refusal to have as much as a phone call with us has resulted in this point of contact. If you could assist in looking into this further it would be greatly appreciated.

We will continue to try to work with a new support agent with each email. Thank you.