#Matt Sencenbaugh

1 messages ยท Page 1 of 1 (latest)

ebon gorgeBOT
nocturne flume
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Hi ๐Ÿ‘‹

fickle breach
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Hi ๐Ÿ™‚

nocturne flume
fickle breach
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Definitely! I'm making an update_subscription API call on behalf of a connected account and getting that error back

nocturne flume
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Can you share the actual subscription ID? I can't do much with screenshots

fickle breach
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sure thing: sub_1Lu1jzEI5oCNPF5cjCnUckEF

nocturne flume
fickle breach
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req_nHTwMmRJzqe1WO

nocturne flume
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Hmmm.... okay both requests were made with an OAuth token

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Oh wait wait wait

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The Account that made the Subscription is not the Account that attempts to update the subscription

fickle breach
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Correct

nocturne flume
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Even though you are making it "on the Connected Account" it is being made using a different authentication method and that won't work

fickle breach
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(this customer was tired of using Gravity Forms for Stripe management and wanted to switch to my system to manage their existing subscriptions)

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Is there some way for the Stripe account owner to bless my application with powers to change those subscriptions?

nocturne flume
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Let me check with my colleagues

fickle breach
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Thank you, I appreciate it

nocturne flume
fickle breach
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Okay, thank you.

If I did want to work around this, it means I would need the customer to cancel all of their existing subscriptions manually via the dashboard and then recreate the subscriptions with my app?

nocturne flume
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Correct

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You would need to change all the Customer Subscriptions to objects your platform has created

fickle breach
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ok - thank you for the help!