kamran5446

[rough oak]

Hello, what call are you making when you get this error?

Can you send me a request ID (req_123) from a time that you got this error?

[ruby stag]

Subscription.sync_from_stripe_data(subscription_data)

this is the request id : req_GbFlOV3Lenxva8

[rough oak]

So I see the ID in_1MuE9TCNCFwAmoZdFQQ2x0uf-il_1MuE9WCNCFwAmoZdBEOdjEyN being passed in, are you getting that from the Stripe API somewhere?

I think just that last part, il_1MuE9WCNCFwAmoZdBEOdjEyN, is the line item ID so I think your code may be combining IDs when that is not what our API expects

[ruby stag]

but i am getting data from stripe while modification subscription with this code.
api_subscription = stripe.Subscription.modify()
subscription = Subscription.sync_from_stripe_data(api_subscription)

is this a problem from stripe?

i am not playing around with invoice_ids its just stripe data i pass along

[rough oak]

Can you show me what is in your sync_from_stripe_data code? That isn't our function so I don't know what it does

[ruby stag]

sync_from_stripe_data is not my code . I imported from djstripe models
from djstripe.models import Subscription
Subscription.sync_from_stripe_data(api_subscription)

def _stripe_object_to_subscription_items(
cls, target_cls, data, subscription, api_key=djstripe_settings.STRIPE_SECRET_KEY
):
"""
Retrieves SubscriptionItems for a subscription.

    If the subscription item doesn't exist already then it is created.

    :param target_cls: The target class to instantiate per invoice item.
    :type target_cls: Type[djstripe.models.SubscriptionItem]
    :param data: The data dictionary received from the Stripe API.
    :type data: dict
    :param subscription: The subscription object that should hold the items.
    :type subscription: djstripe.models.Subscription
    """

    items = data.get("items")
    if not items:
        subscription.items.delete()
        return []

    pks = []
    subscriptionitems = []
    for item_data in items.auto_paging_iter():
        item, _ = target_cls._get_or_create_from_stripe_object(
            item_data, refetch=False, api_key=api_key
        )

        # sync the SubscriptionItem
        target_cls.sync_from_stripe_data(item_data, api_key=api_key)

        pks.append(item.pk)
        subscriptionitems.append(item)
    subscription.items.exclude(pk__in=pks).delete()

    return subscriptionitems

btw this isn't my code its djstripe code

[rough oak]

In that case you may want to talk to the djstripe dev, I can only really advise on things where you are writing directly to our API. Sounds like they may have a bug if they are passing us the wrong invoice item IDs

[ruby stag]

but api_subscription data is coming from stripe api .
api_subscription = stripe.Subscription.modify()

[rough oak]

Right but that isn't the call that is failing

It is the invoice items retrieve, which is in code that neither of us wrote

It actually doesn't look like it is in that function though

Have you tried stepping through your code to see exactly where that error is thrown?

[ruby stag]

alright how can i contact djstripe dev?

il_1MuE9WCNCFwAmoZdBEOdjEyN this shoud be the id they have to use according to recent update but they are using this
in_1MuE9TCNCFwAmoZdFQQ2x0uf-il_1MuE9WCNCFwAmoZdBEOdjEyN

[rough oak]

So you did step through your code and confirmed this is being thrown by a function that they wrote?

Unfortunately I do not know how to contact them, usually they should have contact info on wherever you installed their code from

[ruby stag]

thanks for you help.

[ruby stag]

1. invoice = stripe.Invoice.retrieve('in_1MuE9TCNCFwAmoZdFQQ2x0uf-il_1MuE9WCNCFwAmoZdBEOdjEyN') (false statement)
2. invoice = stripe.Invoice.retrieve('in_1MuE9TCNCFwAmoZdFQQ2x0uf') (correct statement)

djstripe is executing the first one
is this statement were valid in previous stripe versions?

[sand sky]

HI 👋

when you say "false statement" what do you mean?

[ruby stag]

false statement means it gives an error of 400

[sand sky]

Do you. have the request ID for the API request that returned the 400 error?
Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

[ruby stag]

this is the request id : req_GbFlOV3Lenxva8

[sand sky]

Oh, okay. yes Invoice IDs in Stripe do not include a -

So for that first one, the actual Stripe ID is the first half. So for in_1MuE9TCNCFwAmoZdFQQ2x0uf-il_1MuE9WCNCFwAmoZdBEOdjEyN the valid Stripe ID is in_1MuE9TCNCFwAmoZdFQQ2x0uf

We don't maintain the djstripe package so I can't offer any advice on how they build the IDs stored locally. But it looks like it's concatenating a couple IDs

[ruby stag]

any idea how can i fix this issue?

[sand sky]

ALSO the Line ID is the second one

So you would want to pass il_1MuE9WCNCFwAmoZdBEOdjEyN as the value for the starting_after parameter

[ruby stag]

problem is i am not playing these ids
i am just trying to sync subscription
api_subscription=stripe.Subscription.retrieve(
"subscription_id",
)
subscription = Subscription.sync_from_stripe_data(api_subscription)

[sand sky]

Okay but that's not the API request you shared. So what happens here?

[ruby stag]

i shared the same request

[sand sky]

Where? The request you provided me was a request for Invoice Items

[ruby stag]

that request was executing inside this 'sync_from_stripe_data" method

sync_from_stripe_data is not my code . I imported from djstripe models
from djstripe.models import Subscription
Subscription.sync_from_stripe_data(api_subscription

[sand sky]

Okay. So that isn't code we control or have insight into

[ruby stag]

alright

[sand sky]

You would need to reach out to DjStripe for support there

[ruby stag]

i am unable to find thier chat support? do you have any idea?