neoricp

[winter willow]

Hi! Let me help you with this.

Where are you getting the error?

[arctic tapir]

Hi, I have tried both the API (from the web app) but also the stripe dashboard

I am attaching the response, in a minute

Request URL: https://api.stripe.com/v1/payment_methods

Response:

{
  "error": {
    "code": "card_declined",
    "decline_code": "card_not_supported",
    "doc_url": "https://stripe.com/docs/error-codes/card-declined",
    "message": "Your card is not supported.",
    "param": "number",
    "request_log_url": "https://dashboard.stripe.com/test/logs/req_1ur0Yav8ZxHqRY?t=1680868323",
    "type": "card_error"
  }
}

this is on the test environment

Also I have this message on the payments methods section on the dashboard

Accept Visa, Mastercard, American Express, and China UnionPay payments from customers worldwide.

Which excludes these 2 networks that aren't working.. but I am not sure why they are disabled

[winter willow]

Could you please share the Request ID req_xxx? https://support.stripe.com/questions/finding-the-id-for-an-api-request

[arctic tapir]

req_1ur0Yav8ZxHqRY

POST /v1/payment_methods with status code 402

[winter willow]

I see that Discover & Diners is supported in Greece: https://stripe.com/docs/payments/cards/supported-card-brands#online-card-brand-capabilities

Not sure, let me take a closer look

[arctic tapir]

Yes, that's what I read too.. that's why I am wondering

[uncut pollen]

👋 taking over for my colleague. did you try the Discover debit card?

[arctic tapir]

Hi, Yes I have tried all the test cards provided in this section https://stripe.com/docs/testing#cards

[uncut pollen]

and only Visa, Mastercard, American Express and China UnionPay were accepted?

[arctic tapir]

Yes exactly

[uncut pollen]

in that case I would highly recommend contacting support, they are better equipped to understand the limitations on your account (if any) since this isn't really an integration issue

[arctic tapir]

Great will do, thanks for the help!