#Icy.
grizzled spruce
solar copper
Hi
wait i am on live mode
i am on live mode
sorry
i am on live mode
i meant im not on,'test mode,'
outer dawn
Hi, can you share the request id with me for when you see this error? Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request
outer dawn
If you look at the request body, https://dashboard.stripe.com/logs/req_KbUFKzPjve0Tv5.. you can see that an expired year is provided: exp_year: "2017",
outer dawn
You need to reach out to your customer and have them provide an unexpired year
solar copper
but it's a test credit card?
your doc says the test credit cards end in 4242, etc etc
hence its not my customer
outer dawn
Ah I did not closely look at that.. let me further investigate this
solar copper
thank you
outer dawn
I was able to confirm with a colleague. With card validations, we're initially look at the expiry year, month, and then confirm if that card is test or not.
Someone else is inputting this data as you see the creation request id, https://dashboard.stripe.com/logs/req_KbUFKzPjve0Tv5 for creating that token .
solar copper
but why did i get the same error 5 times for the exact same card?
solar copper
Someone else is inputting this data as you see the creation request id, https://...
what do you mean
can i reroll the publishable key? since that has the errors?
will i get a new publishable key?
outer dawn
Form looking at these requests, https://dashboard.stripe.com/logs/req_638Yy0vzK4eHUJ, https://dashboard.stripe.com/logs/req_HMOzZBedKUwmR8 it does appear weird that as these IP addresses are from different countries.
solar copper
well, then can i reroll the publishable key?
outer dawn
You can roll your key: https://stripe.com/docs/keys#rolling-keys
solar copper
You can roll your key: https://stripe.com/docs/keys#rolling-keys
will i get another?
outer dawn
Yeap
solar copper
if i roll my publishable key
publishable
not secret key
since those has the errors
solar copper
yes but can i roll key on live mode too?
like can i roll my publishable key on live mode
will that maybe fix the problem?
and where will i see this new key ?
im very new to my business so sorry if i dont understand 100%
outer dawn
yes you can, sorry that copy was not great
solar copper
yes you can, sorry that copy was not great
so i can roll my publishable key on live mode?
outer dawn
No problem. You can roll your key: https://dashboard.stripe.com/apikeys and you'll get a new key in the same place
solar copper
will it maybe fix the problem?
also thank you
@outer dawn do i set expiration date as, 'now?'
outer dawn
So the issue here is that the same person can find your new publishable key and keep making these requests. This does not affect your payments as they are using test card data.
Yeap
solar copper
Ok hold On
solar copper
So the issue here is that the same person can find your new publishable key and ...
How do I get them to not use test credit card
also why they use test credit card
outer dawn
I do not know why they are doing what they are doing.