sarrielek | Stripe Developers | Page 1

errant eagleBOT Apr 6, 2023, 9:48 PM

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narrow coral Apr 6, 2023, 9:50 PM

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Hi, can you add more details to your question? What events are you missing? Is it in live more? or test mode?

remote rampart Apr 6, 2023, 9:53 PM

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hi! sure, I'm on test mode. I have 2 accounts to mimic what we have in production environment and I added a webhook to each account listening to all events (or most of them).

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one of those is invoice.payment_action_required. From one of the accounts I can get the webhook, but from the other no.

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both webhooks are pointing to the same endpointURL

narrow coral Apr 6, 2023, 10:00 PM

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Can you share the request id for when these events should have triggered? One from each account? Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

remote rampart Apr 6, 2023, 10:11 PM

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give a sec...

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I have the successful event id: evt_1Mtxj3DlwozGEfS6p3ME2leE

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and the one that was not sent: evt_1MtxlwIHw1MQegOXYlbVreDS

narrow coral Apr 6, 2023, 10:24 PM

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I think the issue here is due to different API versions being used.

remote rampart Apr 6, 2023, 10:27 PM

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the events are sent on api version 2019-02-11

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I can see my webhooks are both on 2016-07-06

narrow coral Apr 6, 2023, 10:36 PM

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Ah, I see the issue here. Your account, acct_18qskBIHw1MQegOX does not have a account webhooks setup. I see Connect webhooks, https://stripe.com/docs/connect/webhooks?locale=fr-CA and the webhook on the main account was disabled.

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Can you check on that?

remote rampart Apr 6, 2023, 10:40 PM

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I did not know about account and connect webhooks. I think I'll need to check those

#sarrielek