Seosolo | Stripe Developers | Page 1

jaunty gateBOT Apr 6, 2023, 12:53 PM

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wet harness Apr 6, 2023, 12:53 PM

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Hi there

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What do you mean exactly by "Stripe blocks the client when I subscribe"?

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Can you share the Customer ID?

vocal pecan Apr 6, 2023, 1:02 PM

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cus_NfBizBNEf7FD4t

wet harness Apr 6, 2023, 1:03 PM

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Okay and you want to create a new Subscription for this Customer?

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Looks like they don't have an attached PaymentMethod

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So you will need to bring the customer back through your checkout flow to collect one

vocal pecan Apr 6, 2023, 1:06 PM

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it's in french but it mean "blocked by stripe" "too high risky"

Capture_decran_2023-04-06_a_15.03.22.png

Capture_decran_2023-04-06_a_15.03.43.png

wet harness Apr 6, 2023, 1:07 PM

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Yep looks like it was blocked due to likeliehood of chargeback

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We don't know much about declines here since we just focus on the API. If you want more info on this decline then you should reach out to our Support team via https://support.stripe.com/contact/login

vocal pecan Apr 6, 2023, 1:15 PM

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ok thank you

#Seosolo