islam.mrakhym | Stripe Developers | Page 1

surreal minnowBOT Apr 6, 2023, 11:50 AM

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tulip pollen Apr 6, 2023, 11:51 AM

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Hi! Let me help you with this.

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Could you please share the PaymentIntent IDs pi_xxx?

vivid osprey Apr 6, 2023, 11:53 AM

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Can you please advise where i can find them?

tulip pollen Apr 6, 2023, 11:55 AM

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How does you integration look like?

vivid osprey Apr 6, 2023, 12:03 PM

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Sorry, i think i found the required data
Can you try this ID:"pi_3MtGbGJfo7jrchPQ0uugxlIQ"

tulip pollen Apr 6, 2023, 12:07 PM

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I don't see any attempts to pay for this PaymentIntent. I think the message might be a validation error on the frontend. What card brands are your clients using?

vivid osprey Apr 6, 2023, 12:22 PM

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Visa and Mastercard

tulip pollen Apr 6, 2023, 12:24 PM

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Do their cards work in other places?

vivid osprey Apr 6, 2023, 12:25 PM

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yeah, sure)

tulip pollen Apr 6, 2023, 12:31 PM

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Do you have screenshots of the error?
Sorry, I need a bit more context to investigate.

#islam.mrakhym