Lozzzko

[warped garnet]

👋 happy to help

I'm not sure I follow, would you mind elaborating?

[tough spade]

Currently we are going through different used cases for the Stripe integration. For existing users who already use stipe and purchase an upgrade through our app- we have prepared successful payment or declined payment. The interim stage is processing. how much is the maximum amount of time the card payment it can take prior flagging it successful or declined.

[warped garnet]

how are you integrating exactly?

can you please share some IDs?

[tough spade]

I am the product manager and the dev team is these days off

[warped garnet]

I'm not sure I understand your ask to be honest

[tough spade]

I am writing the used cases when the customer is paying in our app

[warped garnet]

You shouldn't rely on a timeframe to determine whether a payment passed or not

there are webhook events that your developers would write code to listen to and inform your internal system that the payment succeeded or failed

[tough spade]

I have to know whether to provide a service or not, which is determined on the webhooks which we receive from stripe for success or fail. I want to figure out how much time I can show "processing to the customer" in case of a webhook delay or delay in stripe process

[warped garnet]

you shouldn't rely on a timeframe

our approach is event-driven

[tough spade]

ok