Asso360 | Stripe Developers | Page 1

glass robinBOT Apr 6, 2023, 9:23 AM

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mystic nova Apr 6, 2023, 9:23 AM

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Hi there!

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Can you share the PaymentIntent ID (pi_xxx)?

lethal totem Apr 6, 2023, 9:39 AM

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No, I don't have a Payment Intent ID cause I get the error before the P.I. is posted. I can see this in the log:

mystic nova Apr 6, 2023, 9:39 AM

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Can you copy paste the request ID that is in the top right of your screenshot? req_xxx?

lethal totem Apr 6, 2023, 9:40 AM

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req_ZgSPIzaxTKio7W

mystic nova Apr 6, 2023, 9:41 AM

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Thanks! Give me a few minutes to look into this.

lethal totem Apr 6, 2023, 9:43 AM

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Thanks to you! 🙂

mystic nova Apr 6, 2023, 9:55 AM

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So I checked the connected account, and it looks like it the platform (you) who manages their payment method. And when I check your account, I do see that you enabled card payment method. So not sure what is the issue, still looking...

lethal totem Apr 6, 2023, 10:01 AM

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could be a problem with the payment intent data I passed to the POST? may the amount? we are doing a initial test payment of 0.10€ ...

mystic nova Apr 6, 2023, 10:09 AM

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Don't know, still looking into this. Sorry for the wait.

lethal totem Apr 6, 2023, 10:14 AM

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No, problem, I can wait the whole time you need.
Excuse me for the challenging question! 😅

mystic nova Apr 6, 2023, 10:16 AM

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No worries! Do you have a similar request for a different connected account that actually succeeded?

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We think the issue is actually the amount that is too low.

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The minimum amount for EUR is 50: https://stripe.com/docs/currencies#minimum-and-maximum-charge-amounts

vapid idol Apr 6, 2023, 10:24 AM

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👋 taking over for my colleague. Let me know if there's any follow-up Qs I can answer!

#Asso360