#Shayne
1 messages · Page 1 of 1 (latest)
Hello
hello! i don't believe that's possible - you can see all of the customizable details here : https://stripe.com/docs/receipts
If our email receipt doesn't include the ABN by default, then there's no way to include it
ah damn. Thats no good. People in Australia need the receipt to have the ABN for tax purposes
I'm also happy to provide them with an invoice, but the invoice doesn't the description or how much they paid
As the transaction is complete
sorry, i'm a bit confused, why wouldn't the invoice include the description or how much they paid?
The invoice from Stripe should include those details
it doesn't
I think its because they are asking for this documentation after they have paid
From what I can tell, the invoice only shows the description and the price prior to payment. Now it just says 0 due
but no description
so we can't use that either
btw, you could possibly add the ABN to the Charge description - although it would be a bit odd since it's meant to be a description of the goods and services
can you share the invoice id for me to take a look?
sure one sec
Ahhh that's another thing I forgot to mention, I can't find an invoice automatically linked to the transcation
and if I try and create one it doesn't include any details
maybe share the payment id?
you wouldn't have an Invoice since you're using PaymentIntents. I think your best bet at this point would be to update the Charge description to include your ABN.
If you're using Checkout Sessions, you can actually send post payment invoices - https://stripe.com/docs/payments/checkout/post-payment-invoices, but that would require you change your entire current integration which I don't think you would be keen to do so
Just so I don't get lost do you have the steps to change the charge description?
you'll need to do it via the API : https://stripe.com/docs/api/charges/update#update_charge-description
Okay. Thank you so much! Really appreciate your help.
Actually this is going to sound a little ridiculous
but how do I access my API.. I'm very new to this
this probably isn't going to be something you can figure out on your own if you're not a developer, you would need to code this out
i'd suggest reaching out to Stripe Support - https://support.stripe.com/contact to see if there're any other non-code options here
I understand code... I'm financial developer
I just don't know how to access the API
i'm not sure i understand what you mean by "how to access the API"? You can make use of one of Stripe-SDKs to make requests to the Stripe API e.g. https://github.com/stripe/stripe-java
Cool. Thanks 🙂