#Shayne

1 messages · Page 1 of 1 (latest)

celest lavaBOT
plain eagle
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Hello

unique sage
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hello! i don't believe that's possible - you can see all of the customizable details here : https://stripe.com/docs/receipts

If our email receipt doesn't include the ABN by default, then there's no way to include it

plain eagle
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ah damn. Thats no good. People in Australia need the receipt to have the ABN for tax purposes

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I'm also happy to provide them with an invoice, but the invoice doesn't the description or how much they paid

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As the transaction is complete

unique sage
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sorry, i'm a bit confused, why wouldn't the invoice include the description or how much they paid?

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The invoice from Stripe should include those details

plain eagle
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it doesn't

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I think its because they are asking for this documentation after they have paid

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From what I can tell, the invoice only shows the description and the price prior to payment. Now it just says 0 due

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but no description

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so we can't use that either

unique sage
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btw, you could possibly add the ABN to the Charge description - although it would be a bit odd since it's meant to be a description of the goods and services

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can you share the invoice id for me to take a look?

plain eagle
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sure one sec

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Ahhh that's another thing I forgot to mention, I can't find an invoice automatically linked to the transcation

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and if I try and create one it doesn't include any details

unique sage
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maybe share the payment id?

plain eagle
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sure one sec

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pi_3MrXvRISZ0sqR90h0x2iNbRH

unique sage
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you wouldn't have an Invoice since you're using PaymentIntents. I think your best bet at this point would be to update the Charge description to include your ABN.

If you're using Checkout Sessions, you can actually send post payment invoices - https://stripe.com/docs/payments/checkout/post-payment-invoices, but that would require you change your entire current integration which I don't think you would be keen to do so

plain eagle
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Just so I don't get lost do you have the steps to change the charge description?

unique sage
plain eagle
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Okay. Thank you so much! Really appreciate your help.

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Actually this is going to sound a little ridiculous

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but how do I access my API.. I'm very new to this

unique sage
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this probably isn't going to be something you can figure out on your own if you're not a developer, you would need to code this out

plain eagle
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I understand code... I'm financial developer

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I just don't know how to access the API

unique sage
plain eagle
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Cool. Thanks 🙂