Peter Boyd | Stripe Developers | Page 1

subtle irisBOT Apr 5, 2023, 6:59 PM

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digital gyro Apr 5, 2023, 7:01 PM

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Good question, I can check. I assume that your users are using Express accounts here?

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Here we go, found a support article https://support.stripe.com/questions/how-to-disconnect-a-linked-financial-account
Yes they can remove their linked financial accounts

How to disconnect a linked financial account : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

tender ice Apr 5, 2023, 7:13 PM

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great thank you!

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hey so I don't see a way to remove

[image removed for safety]

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I don't see the "manage" button

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see screenshot

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@digital gyro helppp!

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yes we're using Express accounts

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@mighty sleet you available? Pompey might have stepped out

mighty sleet Apr 5, 2023, 7:34 PM

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Looking at this 👀

mighty sleet Apr 5, 2023, 7:53 PM

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That little pencil should allow them to replace their bank account details for payouts

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clicking payout details i get:

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You can't remove those, you can update them though

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If they have linked accounts they may be able to remove that

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But I'd suggest you have the account holder contact our support team: https://support.stripe.com/express/contact

tender ice Apr 5, 2023, 8:09 PM

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ah ok got it. thank you!

#Peter Boyd