billinghamj | Stripe Developers | Page 1

timid monolithBOT Apr 5, 2023, 4:06 PM

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faint coyote Apr 5, 2023, 4:06 PM

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Hello there

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Are you a developer?

true gyro Apr 5, 2023, 4:06 PM

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Yes 🙂

faint coyote Apr 5, 2023, 4:06 PM

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Cool

true gyro Apr 5, 2023, 4:07 PM

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Or alternatively, if there's a way to know what caused a charge via the APIs, that'd be v helpful

faint coyote Apr 5, 2023, 4:07 PM

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Go ahead and outline your question here and I'll help if I can

true gyro Apr 5, 2023, 4:07 PM

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👌

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Basically we have ~550 charges, payments for subscription invoices

Some have been triggered by Stripe's internal system, as part of the regular Billing cycling/smart dunning

Some have happened due to the user manually paying via the hosted invoice URL (sent to them via email)

We need to determine which charges were automatic/internal, and which were user-initiated

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When looking in the dashboard, I noticed the user-initiated ones have associated logs, but I don't know of any way to query logs - only events

I couldn't see any differences in the data of the charge/payment intent/invoice on the API level

faint coyote Apr 5, 2023, 4:12 PM

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Yep unfortunately this isn't possible via the API as like you said you can't query logs.

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There won't be any indicator on the objects themselves

true gyro Apr 5, 2023, 4:14 PM

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So it's right to say this has to be a support request? Is support able to pull data on our behalf in these sorts of situations?

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Also if we ran https://dashboard.stripe.com/ajax/logs with Dashboard cookies a few hundred times (with a related object filter), is that something that would be very much frowned upon, or probably not a big issue?

faint coyote Apr 5, 2023, 4:20 PM

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No Support can't pull data. I can't really recommend scraping the logs though I don't think it is necessarily frowned upon.

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Mostly there isn't a good way to determine this right now but I will log a feature request internally that we should have a differentiator here

true gyro Apr 5, 2023, 4:21 PM

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So what is the "right" way to get something like this if there's a compliance need for it?

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Getting someone to manually check each one I guess?

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If it was some number that can't practically be done by a person manually, do you know how it'd be handled?

faint coyote Apr 5, 2023, 4:23 PM

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There is no way to really do this right now

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That's what I'm saying

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Other than a manual check

true gyro Apr 5, 2023, 4:23 PM

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😬

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Okay, thank you 🙂

faint coyote Apr 5, 2023, 4:24 PM

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Sure. Like I said I'll lodge a feature request here as I understand why you want this info

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Unfortunately we just don't support this yet

true gyro Apr 5, 2023, 4:24 PM

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ty

#billinghamj