Osiris | Stripe Developers | Page 1

pallid bronzeBOT Apr 5, 2023, 3:17 PM

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dawn iron Apr 5, 2023, 3:19 PM

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Have you tried immediately making the calls to finalize and attempt payment on the invoice? I think that would make the subscription go to what you have this set to in your settings

fiery kernel Apr 5, 2023, 3:24 PM

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I thought of this but can't think of a reliable trigger. What do you suggest ?

dawn iron Apr 5, 2023, 3:28 PM

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The invoice.created event should be sent every time this happens

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Or customer.subscription.updated which may be better if you are asking specifically about doing this when they leave a trialing state. You can check the invoice's previous status (if it has changed) in the previous_attributes property on the event

fiery kernel Apr 5, 2023, 3:30 PM

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yeah but its still not reliable as the invoice may have been paid.

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will have to fetch latest_invoice's payment status

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its create_invoice on missing payment method. if payment method is there, it would charge it automatically

dawn iron Apr 5, 2023, 3:33 PM

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I may not be picturing this right. So you have a trialing subscription, it's trial ends and it goes to some price that requires payment

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And then you are calling create invoice to double check the default payment method is chargable?

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Or is create invoice for something else?

fiery kernel Apr 5, 2023, 3:34 PM

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I am creating checkout link from following settings:

subscription_data: {
                trial_settings: {
                    end_behavior: { missing_payment_method: 'create_invoice' }
                },
                trial_period_days:7

            },

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sorry edited.

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so when trial ends after 7 days, if payment-method is missing it creates invoice otherwise just charges the pm

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above aside, finalising invoice didn't charge the customer as there is no pm and it says retry in 1 hour ?

pallid bronzeBOT Apr 5, 2023, 3:42 PM

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raw jacinth Apr 5, 2023, 3:44 PM

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👋 stepping in

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Not sure I understand the question here

fiery kernel Apr 5, 2023, 3:45 PM

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wait lets restart

raw jacinth Apr 5, 2023, 3:45 PM

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Yes it will behave as you described if there is no PaymentMethod collected... an Invoice will be created and attempt to charge

fiery kernel Apr 5, 2023, 3:47 PM

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I need a way to move subscription to non-terminal state (not cancelled) when payment-collection isn't possible. immediately not after being active for 1 hour

raw jacinth Apr 5, 2023, 3:49 PM

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It shouldn't move to canceled until all of your retries are expired

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What are your retry settings set for at https://dashboard.stripe.com/settings/billing/automatic

fiery kernel Apr 5, 2023, 3:50 PM

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I am talking about trial to active transition not recurring

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we have some restrictions in place for trialing status compared to active in our product. Now the main issue is just after trial ends, for 1 hour atleast subscriptions remain active ! And during this window people get free-reign

raw jacinth Apr 5, 2023, 3:52 PM

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It shouldn't be active? It should move to past_due, no?

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Can you share an example Subscription ID that I can look at?

fiery kernel Apr 5, 2023, 3:53 PM

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sub_1Mr0ciLJhqt57ntnCLqSAKoq

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at exactly 8:39IST this moved to active from trialing and a draft invoice was created. I tried to fail the invoice by manually finalizing it via api. Its finalized now but will be charged in 1 hour remained.

raw jacinth Apr 5, 2023, 3:55 PM

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Looking

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Looks like you finalized the invoice yourself instead of letting the Subscription cycle as normal?

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Ah sorry

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I see what you are saying

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So what you want to do then is listen for customer.subscription.updated for when a Sub moves from trialing --> active

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Then you can finalize/pay immediately via https://stripe.com/docs/api/invoices/pay

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If you just finalize it will still wait an hour to charge

fiery kernel Apr 5, 2023, 4:04 PM

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hmm ok. So

check for trialing -> active
check whether latest invoice was created within last few minutes and unpaid.
pay immediately

raw jacinth Apr 5, 2023, 4:06 PM

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Yep pretty much

fiery kernel Apr 5, 2023, 4:08 PM

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cool thanks I was missing the pay part. Still lot of work for just marking a subscription overdue/past_due

raw jacinth Apr 5, 2023, 4:08 PM

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Well it would be marked past_due automatically in 1 hour when the automatic payment fails

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But if you don't want to provision for this one hour then you have to handle that yourself

fiery kernel Apr 5, 2023, 4:10 PM

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trial_settings: {                end_behavior: { missing_payment_method: 'cancel' }
},

This should support past_due maybe.(personal opinion) There is no point in creating invoice when payment-method is absent ?

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anyways no point in discussing unsupported feature. Thanks for help !

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wait, @raw jacinth pay doesn't work when method is absent ! The api failed.

raw jacinth Apr 5, 2023, 4:15 PM

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Right that should happen and move the Sub to past_due, no?

fiery kernel Apr 5, 2023, 4:16 PM

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oh right it moved. My bad. had to refresh, it was cached

#Osiris