ferra | Stripe Developers | Page 1

drowsy flameBOT Apr 5, 2023, 2:26 PM

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vagrant hamlet Apr 5, 2023, 2:28 PM

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I am not immediately sure what the procedure is for imports like this. Are you following a specific one of our guides?

foggy mesa Apr 5, 2023, 2:28 PM

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No. Is there any guide about migration through API?

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From what I read on your documentation (https://stripe.com/docs/api/setup_intents), I guess I should create SetupIntent to store mandate information used for later PaymentIntents...

vagrant hamlet Apr 5, 2023, 2:34 PM

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Yep the PaymentIntent and SetupIntent APIs are how to set up mandates, the PaymentMethods API does not have a way of creating mandates by itself here

foggy mesa Apr 5, 2023, 2:38 PM

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You're from the migration team right? If so, can I have more information about the PAN migration? I will soon be provided a PAN export from my current payment provider, and I guess I need to be in touch with the Stripe migration team about the import of the file. Is it possible to give instructions about this import process, such as custom fields?

vagrant hamlet Apr 5, 2023, 2:40 PM

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I am not from that team. Still looking in to if there is guidance on this, I think SEPA supports offline mandate creation but still need to confirm.

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Have you already been talking to the migrations team? If not you can reach out at https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

foggy mesa Apr 5, 2023, 2:42 PM

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Not yet, but how is that a way to reach at the migration team?! Don't they have Discord?

vagrant hamlet Apr 5, 2023, 2:43 PM

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As far as I am aware this developer discord server is the only one that Stripe runs, most of our support goes through more traditional chat/tickets

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So it does look like our migrations team has a process for migrating mandates from other platforms. I'd recommend reaching out through support so they can put you in contact

foggy mesa Apr 5, 2023, 2:46 PM

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Mandates information are not secret so I'm actually importing them myself, this is why I had the question I asked.

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Thank you, I'll reach out this team when needed.

vagrant hamlet Apr 5, 2023, 2:48 PM

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Ah gotcha, are you trying to figure what to pass in to mandate_data on the SetupIntent then? Or were you just confirming that intents were the way to do this?

foggy mesa Apr 5, 2023, 2:50 PM

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Yeah I wanted to confirm the right way, I'll get back to you if I got problems with SetupIntents. Thank you!

#ferra