#dmitriy.b
cold ermine
next swift
👋 happy to help
let me think this through, I'm not sure there's a huge wiggle room there, but I need a couple minutes to think about it
tall yarrow
I will be very grateful
next swift
discord seems busy this morning, I think the best way to handle this is to send us an email to https://support.stripe.com/contact/email?topic=api_integration
or contact support https://support.stripe.com/?contact=true to try to handle this asynchronously
does that sound good?
tall yarrow
I have a time to waiting for an answer in Discord
next swift
the problem is that I'm not sure I will be able to think this through and do the tests
tall yarrow
Do you mean that the problem cannot be solved technically at all or that you are too busy looking for a solution?
next swift
I mean, I'm still not sure. and this needs time to investigate and think through, something impossible to do while trying to answer all other discord users at the same time
this happens often when there's a more "complex" question, we ask the users to write to us so that we can take our time thinking about the solution, testing it and getting back with an answer, even if the answer is that it's not doable unfortunately
tall yarrow
I see. When would be the best time to contact the Discord with this question again?
next swift
if you send the email and you mention that you were chatting to tarzan on discord, I or someone from my team will pick it up
this is not really a topic suitable for discord because it needs more than just a quick investigation or a quick answer
I hope you understand
would you mind me asking why are you hesitant from sending us an email?
tall yarrow
I'll waiting for response anyway)
limber anchor
Can you share details on the payout schedule for the account(s) in question? Example requests of what you're trying to do currently?
However, this will not work, since Payouts are made once a day
Are these automatic?
tall yarrow
Yes, at the moment, the Payout occurs on the Stripe side once a day
limber anchor
Then you're unable to trigger a Payout manually if they're currently on an automatic schedule
tall yarrow
Can I cancel automatic Payouts for External accounts so that I can lounch Payouts manually?
limber anchor
You can control the payout schedule of your connected accounts yes: https://stripe.com/docs/connect/manage-payout-schedule
Details on manual payouts: https://stripe.com/docs/connect/manual-payouts
tall yarrow
Cool! So, If I change Payouts schedule settings to manual. How can I launch Payout after the Transfer?
limber anchor
You can use the API to create a Payout manually yep
tall yarrow
From my Stripe account, yes. But how can I launch the Payout from the Connected account to its External (bank) account. That is a main question
limber anchor
Well the same way you make any API request for a connected account. You'd make the Payout creation request using your platform API keys and passing the Stripe-Account header: https://stripe.com/docs/connect/authentication
limber anchor
np