Jordy | Stripe Developers | Page 1

modern folioBOT Apr 4, 2023, 7:17 PM

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brisk valley Apr 4, 2023, 7:17 PM

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Requiring SSN in what context? For a connected account you control, or for your own Stripe account?

manic creek Apr 4, 2023, 7:17 PM

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AccountL: acct_1LfuieAIbNcw5ry1

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For new customers. In the connect tab, for customers it has that as a requirement

brisk valley Apr 4, 2023, 7:19 PM

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I'm not sure I understand what you're trying to resolve here.

manic creek Apr 4, 2023, 7:20 PM

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It restricts customers who don't provide their ssn but I don't know why we need their ssn

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So the customers can't use the service

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Here's an example: acct_1MtEeuPCL82mvQso

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If you look under capabilities for this customer (which is me) they're inactive for both card payments and transfers due to SSN

brisk valley Apr 4, 2023, 7:24 PM

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You can see the required information generally for different countries and capabilities here: https://stripe.com/docs/connect/required-verification-information

Required verification information

Learn what required verification information you need to collect for each country when using Connect.

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But if there are eg verification issue, you need to handle those by listening to account.updated events, which you dont seem to have set up for your platform endpoints:
https://stripe.com/docs/connect/identity-verification-api#determining-if-identity-or-business-verification-is-needed

Handling verification with the API

Learn how Connect platforms can use webhooks and the API to handle identity and business verification.

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If verification failed there'd be some detail in those events or when retrieving an account

manic creek Apr 4, 2023, 7:26 PM

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I';m following you.

brisk valley Apr 4, 2023, 7:26 PM

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These events are critical for managing custom accounts

manic creek Apr 4, 2023, 7:27 PM

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When I scan that link though I don't see the SSN listed.

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And I have both card payments and tranfers selected as options

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Is there another one I'm missing?

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We'll be way under 750k

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I see the last 4 SSN but not the full SSN, to be clear

brisk valley Apr 4, 2023, 7:29 PM

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What business type did you put? the account example you gave is an individual which shows me ssn_last_4 as an initial requirement

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manic creek Apr 4, 2023, 7:30 PM

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Right but this is restriced because of lack of full SSN

acct_1MtEeuPCL82mvQso

brisk valley Apr 4, 2023, 7:30 PM

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Then just below that:
https://stripe.com/docs/connect/required-verification-information#additional-information-on-the-individual

Additional information on the individual
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If the individual fails verification with ssn_last_4, then the full SSN is required and their identity needs to be verified in order to enable card payments. Use the individual.id_number argument to collect this information.

manic creek Apr 4, 2023, 8:06 PM

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Can we keep this open for a little longer? I'm still reading through everything

#Jordy